How to Initiate a Return.

How to initiate a return.

Lindsey Luna

Dec 29, 2022

1890

Below are the steps to take when returning an item back to Farmers Friend. If your product is not living up to your expectation, or if you have changed your mind and are still under the one-year satisfaction guarantee you are free to return your product (This EXCLUDES Caterpillar Tunnels). However, the customer is responsible for costs associated with shipping to Farmers Friend.

The Return Box

To obtain the best price on return shipping, you can use the original box if you still have it. If not, you can use a box close to the original size and that will help you keep the return shipping cost down. You can look at the table below to reference what size box your order originally shipped in. Please include padding such as a newspaper for protection.

Also, include in the box the completed Return Report form which is a downloadable document in the sidebar.

Once you know the size of your box, write ([email protected]) or call customer service at 931-583-0397 with the dimensions. They will issue you a return shipping label which can be printed off and taped to the box.

Product	Weight	Dimensions
Harvester
Harvester	10 lbs 8 oz	26” X 20” X 6”
Parts Kit	3 lbs	4” X 20” X 20”
30" Pyroweeder
30” Pyroweeder - Tank Mounted Valve	40 lbs	40” X 20” X 8”
30” Pyroweeder - Handle Mounted Valve	42 lbs	40” X 20” X 9”
48" Pyroweeder
48” Pyroweeder - Tank Mounted Valve	43 lbs	40” X 20” X 9”
48” Pyroweeder - Handle Mounted Valve	50 lbs	40” X 20” X 9”
Flame Blade
30” Flame Blade	10 lbs	34” X 10” X 4”
48” Flame Blade
Silage Tarps
24’ X 105’	65 lbs	46” X 9” X 9”
32’ X 105’	89 lbs	68” X 9” X 9”
40’ X 105’	99 lbs	70” X 10” X 10”
50’ X 105’	124 lbs	90” X 9” X 9”
Sandbags
100 - Count Sandbags	13 lbs	16” X 16” X 6”
Ground Cover
4’ X 300’ Roll	31 lbs	8” X 8” X 51”
6’ X 300’ Roll	45 lbs	7” X 7” X 72”
Quick Plant Fabric
8.5” Offset Pattern	30 lbs	8” X 8” X 51”
18” Single Row Pattern	30 lbs	8” X 8” X 51”
Anchoring Pins
6"-11 ga	17 lbs	14” X 7” X 4”
8”-8 ga	49 lbs	16” X 8” X 8”
Greenhouse Plastic
28’ X 100’	95 lbs	55” X 10” X 10”
28’ X 130’	117 lbs	57” X 11” X 11”
32’ X 100’	110 lbs	53” X 10” X 10”
32’ X 130’	135 lbs	61” X 10” X 10”
Shade Cloth
30%-20’ X 55’	14 lbs 5 oz	61” X 8” X 8”
30%-20' X 55’ with Clips	15 lbs	63” X 7” X 7”
30%-20’ X 105’	21 lbs 5 oz	61” X 10” X 10”
30%-20’ X 105’ with Clips	24 lbs	63” X 9” X 9”
50%-20’ X 55’	19 lbs	59” X 8” X 8”
50%-20’ X 55’ with Clips	16 lbs	22” X 22” X 14”
50%-20’ X 105’	32 lbs 5 oz	61” X 10” X 10”
50%-20’ X 105’ with Clips	30 lbs	13” X 13” X 60”
Trellising Kit
50’ Kit	4 lbs	4” X 4” X 20”
100’ Kit	4 lbs	20” X 4” X 4”
DIY Greens Blower Kit
Kit	4 lbs	12” X 9” X 6”
DIY End Wall Kit
Kit	20 lbs	48” X 5” X 5”

The Return Box

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