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Home > Order Information > What about brokerage and import duties?
What about brokerage and import duties?
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Standard international shipping for products like the Pyroweeder is typically shipped DHL. Below is the statement from their website on what you can expect when you are expecting.

 

Goods Purchased Online for Personal Use

You may be charged customs duties and taxes for something purchased online because:

 

  • Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer (this is true for Farmer’s Friend).

 

  • When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.

 

  • When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.

 

  • To ensure the DHL courier can deliver your goods in shortest possible time after entering your country or customs union, DHL pays the customs authority on your behalf for any duties and taxes that are due on the goods.

 

  • Once the duties and taxes are fully repaid to DHL the goods will be delivered to you

 

  • What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the package

 

DHL will notify you either by text message, phone call, or email. The method of contact depends on the information the shipper provides DHL once the shipment arrives into Canada. If the duties and taxes are less than $20 dollars, usually DHL allows the customer to make payment with the courier at the time of delivery. You can make payment with the courier either by debit/credit (no cash), or on www.dhl.ca/mypayment. 

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